GRANGETOWN

FAMILY DENTAL

HEALTH CENTRE

 

Information available from Grangetown Family Dental Health Centre under the Freedom of Information Act model publication scheme

 

Information covered by this scheme is only about the dental services we provide under contract to the National Health Service.

 

Information to be published

How the information can be obtained

(eg hard copy, website)

 

Cost

Class 1 - Who we are and what we do

Grangetown Family Dental Health Centre is a partnership between A.P. Broughton and I. A. Broughton, providing NHS dental services. The dentists are supported by a staff of qualified dental nurses, some of whom hold qualifications in dental radiography.

 

 

 

Who’s who in the practice – information on GDPs, hygienists and therapists.

 

Website

Practice Information Leaflet

 

No charge

 

Contact details for the practice

 

Website

Practice Information Leaflet

 

No charge

 

Opening hours

 

 

Website

Practice Information Leaflet

 

No charge

Class 2 – What we spend and how we spend it

 

 

 

We have information available on our NHS contract, as well as the costs of operating the contract.

 

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Total annual expenditure on the provision of our contracted services

 

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Audit of NHS income, if held

 

 

This information is not held

 

 

Class 3 – What our priorities are and how we are doing

 

 

 

 

Plans for the development and provision of NHS services

 

 

Website

Practice Information Leaflet

 

No charge

 

Performance data including performance against targets

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Practice inspection. Inspection reports by CQC

 

 

 

Website (Link to CQC report on home page)

 

No charge

Class 4 – How we make decisions

 

 

 

 

Records of decisions made in the practice/firm affecting the provision of NHS services.

 

 

Written request to A.P. or I.A. Broughton

 

No charge

Class 5 – Our policies and procedures

 

 

 

 

Policies and procedures about customer service

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Policies and procedures about employment of staff

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Equality and diversity policy

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Health and safety policy

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Infection control policy

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Radiation protection checklist

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Complaints procedures (including those covering requests for information and operating the publication scheme)

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Records management policies (records retention, destruction and archive)

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Confidentiality and data protection policies

 

Written request to A.P. or I.A. Broughton

 

No charge

 

Policies and procedures for handling requests for information

 

Not held

 

No charge

 

Practice information leaflet

 

 

Available from reception

 

No charge

Bullying and harassment policy, child protection policy, consent policy, payment policy

Written request to A.P. or I.A. Broughton

 

No charge

Class 6 – Lists and Registers

Currently maintained lists and registers only

 

 

None held

 

 

 

 

Class 7 – The services we offer

 

 

 

 

The services provided under contract to the NHS – Practice information leaflet

 

Available from reception

 

No charge

 

Charges for any of these services – NHS charges leaflet

 

Available from reception

 

No charge

 

Information leaflets – post extraction information, post surgery information, denture care information, tooth whitening, orthodontic information.

 

Available from reception

 

No charge

 

Out of hours arrangements (practice information leaflet or website)

 

 

Available from reception (PIL)

Website

 

No charge